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Author Topic: My Order (2 messages, Page 1 of 1)

wayneferr
-Junior gardener-
Posts: 30
Joined: Jan 1, 2006

How Ya Doing?


Posted: Feb 3, 2006 02:39 AM          Msg. 1 of 2
I recently ordered some banana trees from this site and for the sake of everyone else considering to make a purchase from this site I am posting my experience. I ordered my trees 1/25/06 and spoke with a rep from the company via phone and was able to get some much needed questions answered, not only about the ordering process but some growing tips as well. I found the rep pleasant and knowledgeable and his information was very helpful to my growing success. The rep told me the particular variety I was ordering was not in stock but they would be receiving an order of them and would ship mine as soon as they received their shipment. I received my trees 2/2/06 via federal express and found the pups to be in perfect condition. I also was sent a copy of my visa receipt and was told originally by rep that my card would not be charged until my pups were to be shipped. My card was charged on 2/2/06 and I received my pups on 2/3/06. Which means from my original conversation with the rep till the time I received my pups was a total of 8 days. I have since receiving my pups planted them and could not be happier !! I must say to all who are considering oredering anything from this site that I could not be happier at the service I have received. I just wanted to post this for all to read because as a business manager who deals with the public on a day to day basis. Most customers are quick in action to complain when there is a problem but also fail to give credit when credit is due. So to all whom it may concern at Banana Tree I must say I have had a pleasant experience in doing business with your company and have already shown your web site to propsective future customers (my friends and relatives) and I have given you all a great recomendationfrom me as well. Keep up the good work Banana Tree !!

Sincerely,
Wayne Ferriera
Sales Manager
Universal Windows Inc.
3508 W. Ogden Ave.
Chicago, IL 60623
773-277-2200 Main
773-277-4041 Fax
http://www.universalwindows.org
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jrork
-Potato propagator-
Posts: 7
Joined: Jan 22, 2006


Posted: May 9, 2006 09:40 PM          Msg. 2 of 2
Thank you very much Wayne. I recently made an order and am on pins and needles hoping that these folks are honest. Your email is a great endorsement for this company and I for one appreciate it.

Thanks again
 

 

Time: Thu January 8, 2009 9:04 PM 31 ms.